ncr-20220426
0000070866false00000708662022-04-262022-04-26

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 8-K
 
 
CURRENT REPORT
 
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
 
Date of Report (Date of earliest event reported): April 26, 2022
 
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NCR CORPORATION
(Exact name of registrant as specified in its charter)
 
Commission File Number 001-00395  
Maryland 31-0387920
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
 
864 Spring Street NW
Atlanta, GA 30308
(Address of principal executive offices and zip code)
 
Registrant's telephone number, including area code: (937) 445-1936
 
N/A
(Former name or former address, if changed since last report)
 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2 below):

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:



Title of each class
Trading Symbol(s)
Name of each exchange on which registered
Common Stock, par value $0.01 per share
NCR
New York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).        Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Item 2.02.     Results of Operations and Financial Condition.
On April 26, 2022, the Company issued a press release setting forth its first quarter 2022 financial results and certain other financial information. A copy of the press release is attached hereto as Exhibit 99.1 and hereby incorporated by reference.

Item 7.01.     Regulation FD Disclosure.
On April 26, 2022, the Company will hold its previously announced conference call to discuss its first quarter financial results. A copy of supplementary materials that will be referred to in the conference call, and which were posted to the Company’s website, is attached hereto as Exhibit 99.2.

The information in this report (including Exhibits 99.1 and 99.2) is being furnished pursuant to Item 2.02 and Item 7.01 and shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed to be incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act.

Item 9.01.        Financial Statements and Exhibits.

(d)    Exhibits:

The following exhibits are attached with this current report on Form 8-K:

Exhibit No.        Description            
99.1            Press Release issued by the Company, dated April 26, 2022
99.2            Supplemental materials, dated April 26, 2022
104            Cover Page Interactive Data File (embedded within the Inline XBRL document)







SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
NCR Corporation
By:/s/ Timothy C. Oliver
Timothy C. Oliver
Senior Executive Vice President and Chief Financial Officer
Date: April 26, 2022






























Document


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NEWS RELEASE


April 26, 2022         

NCR Announces First Quarter 2022 Results
Revenue up 21% and Strong Momentum in Strategic Initiatives

ATLANTA - NCR Corporation (NYSE: NCR) reported financial results today for the three months ended March 31, 2022. First quarter and other recent highlights include:

Strong execution across strategic growth initiatives
Double digit revenue growth in Payments, Digital Banking, and Hospitality
Omicron variant wave, war and inflation all negatively impacted first quarter results
Revenue of $1.86 billion, up 21%; Recurring revenue growth of 35%
GAAP diluted EPS from continuing operations of $(0.27); Non-GAAP diluted EPS of $0.33
Adjusting 2022 full year guidance
Previously announced board-led strategic review to enhance shareholder value is ongoing

“Our first quarter results represent strong execution with good momentum across our strategic growth initiatives despite significant macroeconomic and geopolitical challenges,” said Michael Hayford, Chief Executive Officer. “As a global company, a confluence of external factors impacted NCR. Inflation skyrocketed to the highest level in over 40 years, interest rates increased more rapidly, a war broke out in Eastern Europe and the Omicron variant spread. The multitude of headwinds negatively impacted revenue and costs. Despite these unprecedented challenges, we made substantial progress on the strategic growth initiatives that are transforming NCR into a software-led as-a-service company with a higher mix of recurring revenue streams. Demand and order activity for our software platform and payments solutions are strong and we remain confident in the transformation of our company.”

Mr. Hayford continued, “We continue to actively review, with the assistance of our advisors, paths to potentially pursue as we progress our board-led strategic review process and continue to evaluate strategic alternatives to enhance shareholder value.”

In this release, we use certain non-GAAP measures. These non-GAAP measures include “free cash flow,” “Adjusted EBITDA,” and others with the words “non-GAAP” in their titles. These non-GAAP measures are listed, described and reconciled to their most directly comparable GAAP measures under the heading “Non-GAAP Financial Measures” later in this release.





First Quarter 2022 Operating Results

Effective January 1, 2022, the Company realigned its reportable segments to correspond with changes to its operating model, management structure and organizational responsibilities. Prior periods have been reclassified in order to conform to current period presentation.

Revenue
First quarter revenue of $1,866 million increased 21% year over year. The following table shows revenue for the first quarter:
$ in millionsQ1 2022Q1 2021% Increase (Decrease)
Payments & Network (1)
$299 $22 1,259 %
Digital Banking136 123 11 %
Self-Service Banking611 628 (3)%
Retail546 520 %
Hospitality211 179 18 %
Other68 77 (12)%
Eliminations (2)
(8)(5)60 %
Total segment revenue$1,863 $1,544 21 %
Other adjustment (3)
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Total revenue$1,866 $1,544 21 %
Recurring Revenue$1,179 $874 35 %
Recurring Revenue %63 %57 %
(1) First quarter 2022 revenue includes the results of the Cardtronics business, which was acquired on June 21, 2021, and the results of the LibertyX business, which was acquired January 5, 2022.
(2) Eliminations includes revenues from contracts with customers and the related costs that are reported in the Payments & Network segment as well as in the Retail or Hospitality segments, including merchant acquiring services that are monetized via payments.
(3) Other adjustment reflects the revenue attributable to the Company's operations in Russia for the three months ending March 31, 2022 that were excluded from management's measure of revenue due to our announcement to suspend sales to Russia and anticipated orderly wind down of our operations in Russia. The revenue attributable to the Russia operations for the prior period of $8 million are included in the respective segments. Refer to the section entitled “Non-GAAP Financial Measures” for additional information.

First quarter gross margin of $411 million decreased from $414 million in the prior year period. Gross margin rate was 22.0%, compared to 26.8% in the prior period. First quarter gross margin (non-GAAP) of $449 million increased from $425 million in the prior year period. Gross margin rate (non-GAAP) was 24.1%, compared to 27.5% in the prior period.

First quarter income from operations of $33 million decreased from $110 million in the prior year period. First quarter operating income (non-GAAP) of $124 million decreased from $148 million in the prior year period.

First quarter net loss from continuing operations attributable to NCR of $33 million decreased from net income from continuing operations attributable to NCR of $30 million in the prior year period.

First quarter Adjusted EBITDA of $271 million increased from $258 million in the prior year period. Adjusted EBITDA margin rate was 14.5%, compared to 16.7% in the prior year period.

First quarter cash provided by operating activities of $38 million decreased from cash provided by operating activities of $155 million in the prior year period. First quarter free cash outflow was $10 million, compared to free cash flow of $93 million in the prior year period.

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2022 Outlook

Our first quarter results were negatively impacted by the unprecedented confluence of another virus wave disruption, a war in Eastern Europe and dramatic cost inflation. These external factors collectively caused revenue reduction or delays of more than $90 million and Adjusted EBITDA reduction of more than $70 million due to both the lower revenue and dramatically higher costs for components, freight, fuel, and interest. We currently expect financial performance to improve sequentially in each of the remaining three quarters of this year assuming the external environment does not worsen, and as we implement further price increases and cost productivity actions. We do not currently expect the operating challenges we are facing to distract our focus on further advancing our strategic growth initiatives and the ongoing transformation of NCR into a software-led, as-a-service company.

We are adjusting our full year guidance down to reflect both the shortfall in first quarter results and the expected net residual impact across the remainder of the year. We now expect the following:

Current GuidancePrior Guidance
Revenue~ $8 billion$8.0 - $8.2 billion
Adjusted EBITDA$1.4 - $1.5 billion$1.5 - $1.575 billion
Free Cash Flow$400 - $500 million$500 - $600 million
Non-GAAP Diluted EPS$2.70 - $3.20$3.25 - $3.55


With respect to our Adjusted EBITDA, Free Cash Flow and non-GAAP diluted earnings per share guidance, we do not provide a reconciliation of the respective GAAP measures because we are not able to predict with reasonable certainty the reconciling items that may affect the GAAP net income from continuing operations, GAAP cash flow from operating activities and GAAP diluted earnings per share from continuing operations without unreasonable effort. The reconciling items are primarily the future impact of special tax items, capital structure transactions, restructuring, pension mark-to-market transactions, acquisitions or divestitures, or other events. These reconciling items are uncertain, depend on various factors and could significantly impact, either individually or in the aggregate, the GAAP measures. Refer to the heading “Non-GAAP Financial Measures” for additional information regarding our use of non-GAAP financial measures.


Strategic Review

The NCR Board of Directors continues to pursue a comprehensive strategic review process, which will evaluate a full range of strategic alternatives available to NCR to enhance value for all shareholders. BofA Securities, Inc., Goldman Sachs & Co. LLC, and Evercore Group L.L.C. are serving as financial advisors to NCR.

Those strategic alternatives could include a disposition of a material business or assets of the Company, a spin-off, merger or sale of the Company, other structural changes, changes to branding or geographic footprint, or other transactions or alternatives.

The board-led strategic review process is ongoing. The Board has not set a timeline for the conclusion of its review of strategic alternatives. NCR does not intend to comment further on the strategic review process unless and until NCR has determined that further disclosure is beneficial or required by law.

Shareholders are advised that there can be no certainty that the strategic review will result in a transaction, or if a transaction is pursued that such a transaction will be completed.


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2022 First Quarter Earnings Conference Call

A conference call is scheduled for today at 4:30 p.m. Eastern Time to discuss the first quarter 2022 results. Access to the conference call and accompanying slides, as well as a replay of the call, are available on NCR's web site at http://investor.ncr.com. Additionally, the live call can be accessed by dialing 888-820-9413 (United States/Canada Toll-free) or 786-460-7169 (International Toll) and entering the participant passcode 2623877.

More information on NCR’s first quarter earnings, including additional financial information and analysis, is available on NCR’s Investor Relations website at http://investor.ncr.com/.
About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading enterprise technology provider that runs stores, restaurants and self-directed banking. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Website: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: https://www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contact
Scott Sykes
NCR Corporation
212.589.8428
scott.sykes@ncr.com

Investor Contact
Michael Nelson
NCR Corporation
678.808.6995
michael.nelson@ncr.com
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Cautionary Statements

This release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 (the “Act”). Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “objective,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. We intend these forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in the Act. Statements that describe or relate to NCR’s plans, goals, intentions, strategies, or financial outlook, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Examples of forward-looking statements in this release include, without limitation, statements regarding: macroeconomic and geopolitical challenges and the impact thereof including, but not limited to, inflationary pressures for components, freight, fuel, and interest, the war in Eastern Europe, increase in interest rates and continued waves of the COVID-19 pandemic; NCR’s focus on advancing our strategic growth initiatives and transforming NCR into a software-led as-a-service company; expectations regarding demand and order activity for our software platform and payments solutions and our long-term prospects; NCR's full year 2022 financial forecast and expectations and assumptions regarding financial performance in 2022 (including the section titled “2022 Outlook”); and a comprehensive strategic review to evaluate strategic alternatives (which could include a disposition of a material business or assets of the Company, a spin-off, merger or sale of the Company, other structural changes, changes to branding or geographic footprint or other transactions or alternatives). Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of NCR’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements, including those factors relating to:
Strategy and Technology: transforming our business model; development and introduction of new solutions; competition in the technology industry; integration of acquisitions and management of alliance activities; our multinational operations; and our strategic review announced on February 8, 2022
Business Operations: domestic and global economic and credit conditions; risks and uncertainties from the payments-related business and industry; disruptions in our data center hosting and public cloud facilities; retention and attraction of key employees; defects, errors, installation difficulties or development delays; failure of third-party suppliers; the impact of the coronavirus (COVID-19) pandemic and geopolitical and macroeconomic challenges; environmental exposures from historical and ongoing manufacturing activities; and climate change
Data Privacy & Security: impact of data protection, cybersecurity and data privacy including any related issues
Finance and Accounting: our level of indebtedness; the terms governing our indebtedness; incurrence of additional debt or similar liabilities or obligations; access or renewal of financing sources; our cash flow sufficiency to service our indebtedness; interest rate risks; the terms governing our trade receivables facility; the impact of certain changes in control relating to acceleration of our indebtedness, our obligations under other financing arrangements, or required repurchase of our senior unsecured notes; and any lowering or withdrawal of the ratings assigned to our debt securities by rating agencies; our pension liabilities; and write down of the value of certain significant assets
Law and Compliance: protection of our intellectual property; changes to our tax rates and additional income tax liabilities; uncertainties regarding regulations, lawsuits and other related matters; and changes to cryptocurrency regulations
Governance: impact of the terms of our Series A Convertible Preferred (“Series A”) Stock relating to voting power, share dilution and market price of our common stock; rights, preferences and privileges of Series A stockholders compared to the rights of our common stockholders; and actions or proposals from stockholders that do not align with our business strategies or the interests of our other stockholders
Additional information concerning these and other factors can be found in the Company’s filings with the U.S. Securities and Exchange Commission, including the Company’s most recent annual report on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. The Company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.
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Non-GAAP Financial Measures

Non-GAAP Financial Measures. While NCR reports its results in accordance with Generally Accepted Accounting Principles in the United States, or GAAP, in this release NCR also uses the non-GAAP measures listed and described below.

Non-GAAP Diluted Earnings Per Share (EPS), Gross Margin (non-GAAP), Gross Margin Rate (non-GAAP), Operating Income (non-GAAP), and Net Income from Continuing Operations Attributable to NCR (non-GAAP). NCR’s non-GAAP diluted EPS, gross margin (non-GAAP), gross margin rate (non-GAAP), operating income (non-GAAP), and net income from continuing operations attributable to NCR (non-GAAP) are determined by excluding, as applicable, pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits, as well as other special items, including amortization of acquisition related intangibles and transformation and restructuring activities, from NCR’s GAAP earnings per share, gross margin, gross margin rate, expenses, income from operations, operating margin rate, other (expense), income tax expense, effective income tax rate and net income from continuing operations attributable to NCR, respectively. Due to the non-operational nature of these pension and other special items, NCR's management uses these non-GAAP measures to evaluate year-over-year operating performance. NCR believes these measures are useful for investors because they provide a more complete understanding of NCR's underlying operational performance, as well as consistency and comparability with NCR's past reports of financial results.

Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization (Adjusted EBITDA). NCR determines Adjusted EBITDA for a given period based on its GAAP net income from continuing operations attributable to NCR plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization; plus stock-based compensation expense; plus other income (expense); plus pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition related intangibles and restructuring charges, among others. NCR uses Adjusted EBITDA to manage and measure the performance of its business segments. NCR also uses Adjusted EBITDA to manage and determine the effectiveness of its business managers and as a basis for incentive compensation. NCR believes that Adjusted EBITDA provides useful information to investors because it is an indicator of the strength and performance of the Company's ongoing business operations, including its ability to fund discretionary spending such as capital expenditures, strategic acquisitions and other investments.

Adjusted EBITDA margin is calculated based on Adjusted EBITDA as a percentage of total revenue.

Special Item Related to Russia The war in Eastern Europe and related sanctions imposed on Russia and related actors by the United States and other jurisdictions required us to orderly wind down our operations in Russia beginning in the first quarter of 2022. As a result, for the three months ending March 31, 2022, our non-GAAP presentation of the measures described above exclude the impact of our operating results in Russia, as well as the impact of impairments taken to write down the carrying value of assets and liabilities, severance charges, and the assessment of collectability on revenue recognition. We consider this to be a special item and management has reviewed the results of its business segments excluding these impacts. We have not adjusted the presentation of the prior year period due to the immaterial impact of Russia to income from continuing operations for the three months ended March 31, 2021.

Free Cash Flow. NCR defines free cash flow as net cash provided by (used in) operating activities less capital expenditures for property, plant and equipment, less additions to capitalized software, plus/minus restricted cash settlement activity, plus acquisition-related items, less the impact from the initial sale of trade accounts receivables under the agreement entered into during the 3rd quarter of 2021, and plus pension contributions and pension settlements. NCR's management uses free cash flow to assess the financial performance of the Company and believes it is useful for investors because it relates the operating cash flow of the Company to the capital that is spent to continue and improve business operations. In particular, free cash flow indicates the amount of cash generated after capital expenditures, which can be used for, among other things, investment in the Company's existing businesses, strategic acquisitions, strengthening the Company's balance sheet, repurchase of Company stock and repayment of the Company's debt obligations. Free cash flow does not represent the residual cash flow available for discretionary expenditures since there may be other nondiscretionary expenditures that are not deducted from the measure. Free cash flow does not have uniform definitions under GAAP and, therefore, NCR's definitions may differ from other companies' definitions of these measures.

NCR's definitions and calculations of these non-GAAP measures may differ from similarly-titled measures reported by other companies and cannot, therefore, be compared with similarly-titled measures of other companies. These non-GAAP measures should not be considered as substitutes for, or superior to, results determined in accordance with GAAP.

Use of Certain Terms

Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud
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revenue, payment processing revenue, interchange and network revenue, and certain professional services arrangements, as well as term-based software license arrangements that include customer termination rights.

Reconciliation of Gross Margin (GAAP) to Gross Margin (Non-GAAP)
$ in millionsQ1 2022Q1 2021
Gross Margin (GAAP)$411 $414 
Transformation and restructuring costs
Acquisition-related amortization of intangibles19 
Russia14 — 
Gross Margin (Non-GAAP)$449 $425 
    

Reconciliation of Gross Margin Rate (GAAP) to Gross Margin Rate (Non-GAAP)
Q1 2022Q1 2021
Gross Margin Rate (GAAP)22.0 %26.8 %
Transformation and restructuring costs0.3 %0.3 %
Acquisition-related amortization of intangibles1.0 %0.4 %
Russia0.8 %— %
Gross Margin Rate (Non-GAAP)24.1 %27.5 %

Reconciliation of Income from Operations (GAAP) to Operating Income (Non-GAAP)
$ in millionsQ1 2022Q1 2021
Income (Loss) from Operations (GAAP)$33 $110 
Transformation and restructuring costs27 
Acquisition-related amortization of intangibles41 20 
Acquisition-related costs10 
Russia18 — 
Operating Income (Non-GAAP)$124 $148 

Reconciliation of Net Income from Continuing Operations Attributable to NCR (GAAP) to Earnings Before Interest, Depreciation, Taxes and Amortization (Adjusted EBITDA)
$ in millionsQ1 2022Q1 2021
Net Income (Loss) from Continuing Operations Attributable to NCR (GAAP)$(33)$30 
Transformation and restructuring costs27 
Acquisition-related amortization of intangibles41 20 
Acquisition-related costs 27 
Depreciation and amortization (excluding acquisition-related amortization of intangibles)103 70 
Interest expense63 45 
Interest income(1)(3)
Income tax expense (benefit)13 17 
Stock-based compensation expense34 44 
Russia19 — 
Adjusted EBITDA (Non-GAAP) $271 $258 

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Reconciliation of Diluted Earnings Per Share from Continuing Operations (GAAP) to
Non-GAAP Diluted Earnings Per Share from Continuing Operations (Non-GAAP)
Q1 2022Q1 2021
Diluted Earnings Per Share from Continuing Operations (GAAP) (1)
$(0.27)$0.19 
Transformation and restructuring costs0.15 0.04 
Acquisition-related amortization of intangibles0.23 0.11 
Acquisition-related costs 0.03 0.15 
Russia0.13 — 
Diluted Earnings Per Share from Continuing Operations (Non-GAAP) (1)
$0.33 $0.51 


(1)     Non-GAAP diluted EPS is determined using the conversion of the Series A Convertible Preferred Stock into common stock in the calculation of weighted average diluted shares outstanding. GAAP EPS is determined using the most dilutive measure, either including the impact of dividends or deemed dividends on the Company's Series A Convertible Preferred Stock in the calculation of net income or loss available to common stockholders or including the impact of the conversion of the Series A Convertible Preferred Stock into common stock in the calculation of the weighted average diluted shares outstanding. Therefore, GAAP diluted EPS and non-GAAP diluted EPS may not mathematically reconcile.

Reconciliation of Net Cash Provided by Operating Activities (GAAP) to Free Cash Flow (Non-GAAP)
$ in millionsQ1 2022Q1 2021
Net cash provided by (used in) operating activities$38 $155 
Total capital expenditures(80)(61)
Restricted cash settlement activity28 (5)
Pension contributions
Free cash flow$(10)$93 


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NCR CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
(in millions, except per share amounts)
Schedule A
For the Periods Ended March 31
20222021
Revenue
Product$516 $482 
Service1,350 1,062 
Total Revenue1,866 1,544 
Cost of products492 408 
Cost of services963 722 
Total gross margin411 414 
% of Revenue22.0 %26.8 %
Selling, general and administrative expenses313 238 
Research and development expenses65 66 
Income (loss) from operations33 110 
% of Revenue1.8 %7.1 %
Interest expense(63)(45)
Other income (expense), net 9 (17)
Total interest and other expense, net(54)(62)
Income (loss) from continuing operations before income taxes(21)48 
% of Revenue(1.1)%3.1 %
Income tax expense (benefit)13 17 
Income (loss) from continuing operations(34)31 
Loss from discontinued operations, net of tax(1)— 
Net income (loss)(35)31 
Net income (loss) attributable to noncontrolling interests(1)
Net income (loss) attributable to NCR$(34)$30 
Amounts attributable to NCR common stockholders:
Income (loss) from continuing operations$(33)$30 
Dividends on convertible preferred stock(4)(4)
Income (loss) from continuing operations attributable to NCR common stockholders(37)26 
Loss from discontinued operations, net of tax(1)— 
Net income (loss) attributable to NCR common stockholders$(38)$26 
Income (loss) per share attributable to NCR common stockholders:
Income (loss) per common share from continuing operations
Basic$(0.27)$0.20 
Diluted (1)
$(0.27)$0.19 
Net income (loss) per common share
Basic$(0.28)$0.20 
Diluted (1)
$(0.28)$0.19 
Weighted average common shares outstanding
Basic135.7 130.0 
Diluted (1)
135.7 134.7 
    

(1) Diluted EPS is determined using the most dilutive measure, either including the impact of the dividends and deemed dividends on NCR's Series A Convertible Preferred Shares in the calculation of net income or loss per common share from continuing operations and net income or loss per common share or including the impact of the conversion of such preferred stock into common stock in the calculation of the weighted average diluted shares outstanding.

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NCR CORPORATION
REVENUE AND ADJUSTED EBITDA SUMMARY
(Unaudited)
(in millions)
Schedule B
For the Periods Ended March 31
20222021% Change
Revenue by segment
Payments & Network$299$221,259%
Digital Banking13612311%
Self-Service Banking611628(3)%
Retail5465205%
Hospitality21117918%
Other6877(12)%
Eliminations(8)(5)60%
Total segment revenue$1,863$1,54421%
Other adjustment3
Total revenue$1,866 $1,544 21%
Adjusted EBITDA by segment
Payments & Network$98$33,167%
Payments & Network Adjusted EBITDA margin %32.8%13.6%
Digital Banking56544%
Digital Banking Adjusted EBITDA margin %41.2%43.9%
Self-Service Banking112137(18)%
Self-Service Banking Adjusted EBITDA margin %18.3%21.8%
Retail6798(32)%
Retail Adjusted EBITDA margin %12.3%18.8%
Hospitality413614%
Hospitality Adjusted EBITDA margin %19.4%20.1%
Corporate and Other (1)
(97)(67)45%
Eliminations(6)(3)100%
Total Adjusted EBITDA $271$2585%
  Total Adjusted EBITDA margin %14.5%16.7%

(1) Corporate and Other includes income and expenses related to corporate functions that are not specifically attributable to an individual reportable segment along with any immaterial operating segment(s).
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NCR CORPORATION
CONSOLIDATED BALANCE SHEETS
(Unaudited)
(in millions, except per share amounts)
Schedule C
March 31, 2022December 31, 2021
Assets
Current assets
Cash and cash equivalents$412 $447 
Accounts receivable, net of allowances of $28 and $24 as of March 31, 2022 and December 31, 2021, respectively
1,071 959 
Inventories805 754 
Restricted cash273 295 
Other current assets415 421 
Total current assets2,976 2,876 
Property, plant and equipment, net680 703 
Goodwill4,570 4,519 
Intangibles, net1,309 1,316 
Operating lease assets395 419 
Prepaid pension cost294 300 
Deferred income taxes716 732 
Other assets775 776 
Total assets$11,715 $11,641 
Liabilities and stockholders’ equity
Current liabilities
Short-term borrowings$83 $57 
Accounts payable901 826 
Payroll and benefits liabilities229 389 
Contract liabilities625 516 
Settlement liabilities235 263 
Other current liabilities757 757 
Total current liabilities2,830 2,808 
Long-term debt5,516 5,505 
Pension and indemnity plan liabilities773 789 
Postretirement and postemployment benefits liabilities119 119 
Income tax accruals115 116 
Operating lease liabilities375 388 
Other liabilities388 383 
Total liabilities10,116 10,108 
Series A convertible preferred stock: par value $0.01 per share, 3.0 shares authorized, 0.3 issued and outstanding as of March 31, 2022 and December 31, 2021, respectively; redemption amount and liquidation preference of $276 as of March 31, 2022 and December 31, 2021, respectively
274 274 
Stockholders' equity
NCR stockholders' equity:
Preferred stock: par value $0.01 per share, 100.0 shares authorized, no shares issued and outstanding as of March 31, 2022 and December 31, 2021, respectively
  
Common stock: par value $0.01 per share, 500.0 shares authorized, 136.3 and 132.2 shares issued and outstanding as of March 31, 2022 and December 31, 2021, respectively
1 
Paid-in capital602 515 
Retained earnings993 1,031 
Accumulated other comprehensive loss(273)(291)
Total NCR stockholders' equity1,323 1,256 
Noncontrolling interests in subsidiaries2 
Total stockholders' equity1,325 1,259 
Total liabilities and stockholders' equity$11,715 $11,641 
11


https://cdn.kscope.io/552c72c1b679cbcdc75dba1622b39188-ncrbbpreferreda10a18a.jpg
NCR CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
(in millions)
Schedule D
For the Periods Ended March 31
Three Months
20222021
Operating activities
Net income (loss)$(35)$31 
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Loss from discontinued operations1 — 
Depreciation and amortization147 92 
Stock-based compensation expense34 44 
Deferred income taxes4 
Gain (loss) on disposal of property, plant and equipment2 — 
Changes in assets and liabilities:
Receivables(129)(91)
Inventories(77)(17)
Current payables and accrued expenses(63)34 
Contract liabilities105 74 
Employee benefit plans(8)(10)
Other assets and liabilities57 (9)
Net cash provided by operating activities$38 $155 
Investing activities
Expenditures for property, plant and equipment$(15)$(10)
Additions to capitalized software(65)(51)
Business acquisitions, net of cash acquired(1)(157)
Purchases of short-term investments (5)
Proceeds from sales of short-term investments 
Other investing activities, net(5)— 
Net cash used in investing activities$(86)$(218)
Financing activities
Short term borrowings, net$2 $— 
Payments on term credit facilities(2)(8)
Payments on revolving credit facilities(279)(318)
Borrowings on revolving credit facilities312 448 
Debt issuance costs and bridge commitment fees (1)
Cash dividend paid for Series A preferred shares dividends(4)(4)
Proceeds from employee stock plans6 
Tax withholding payments on behalf of employees(36)(22)
Net change in client funds obligations6 — 
Principal payments for finance lease obligations(4)(4)
Other financing activities (1)
Net cash provided by (used in) financing activities$1 $98 
Cash flows from discontinued operations
Net cash provided by (used in) discontinued operations(4)(44)
Effect of exchange rate changes on cash, cash equivalents and restricted cash(6)(6)
Increase (decrease) in cash, cash equivalents, and restricted cash$(57)$(15)
Cash, cash equivalents and restricted cash at beginning of period749 406 
Cash, cash equivalents, and restricted cash at end of period$692 $391 
12
exhibit992-q12022callsli
1 Q1 2022 EARNINGS CONFERENCE CALL MICHAEL HAYFORD, CEO OWEN SULLIVAN, PRESIDENT & COO TIM OLIVER, CFO April 26, 2022


 
2 FORWARD-LOOKING STATEMENTS. Comments made during this conference call and in these materials contain “forward- looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 (the “Act”). Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “objective,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. We intend these forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in the Act. Statements that describe or relate to NCR’s plans, goals, intentions, strategies, or financial outlook, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Examples of forward-looking statements in these materials include, without limitation, statements regarding: macroeconomic and geopolitical challenges and the impact thereof including, but not limited to, inflationary pressures for components, freight, fuel, and interest, the war in Eastern Europe, increase in interest rates and continued waves of the COVID-19 pandemic; NCR’s focus on advancing our strategic growth initiatives and transforming NCR into a software-led as-a-service company; expectations regarding demand and order activity for our software platform and payments solutions and our long-term prospects; NCR’s full year 2022 financial forecast and expectations and assumptions regarding financial performance in 2022; a comprehensive strategic review to evaluate strategic alternatives (which could include a disposition of a material business or assets of the Company, a spin-off, merger or sale of the Company, other structural changes, changes to branding or geographic footprint or other transactions or alternatives); expectations regarding momentum across strategic growth initiatives; expectations regarding demand, momentum and growth acceleration; interest from potential suitors in strategic review; our plans and expectations to leverage our software and payments platform to increase share of wallet, capitalize on strong customer demand, execute cost take-out/price actions, continue execution of NCR-as-a-Service strategy, and explore actions to accelerate shareholder value creation. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of NCR’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements, including those factors listed in Item 1A “Risk Factors” of NCR’s Annual Report on Form 10-K filed with the U.S. Securities and Exchange Commission (SEC) on February 25, 2022 and those factors detailed from time to time in NCR’s other SEC reports including quarterly reports on Form 10-Q and current reports on Form 8-K. These materials are dated April  26, 2022, and NCR does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law. NOTES TO INVESTORS


 
3 NON-GAAP MEASURES. While NCR reports its results in accordance with generally accepted accounting principles in the United States, or GAAP, comments made during this conference call and in these materials will include or make reference to certain "non- GAAP" measures, including: selected measures, such as period-over-period revenue growth; gross margin rate (non-GAAP); diluted earnings per share (non-GAAP); free cash flow; gross margin (non-GAAP); net debt; adjusted EBITDA; the ratio of net debt to adjusted EBITDA; operating income (non-GAAP); interest and other expense (non-GAAP); income tax expense (non-GAAP); effective income tax rate (non-GAAP); and net income (non-GAAP). These measures are included to provide additional useful information regarding NCR's financial results, and are not a substitute for their comparable GAAP measures. Explanations of these non-GAAP measures, and reconciliations of these non-GAAP measures to their directly comparable GAAP measures, are included in the accompanying "Supplementary Materials" and are available on the Investor Relations page of NCR's website at www.ncr.com. Descriptions of many of these non-GAAP measures are also included in NCR's SEC reports. CHANGE IN REPORTABLE SEGMENTS. Effective January 1, 2022, the Company realigned its reportable segments to correspond with changes to its operating model, management structure and organizational responsibilities. The reportable segments effective January 1, 2022 include: Payments & Network, Digital Banking, Self-Service Banking, Retail, and Hospitality. Additionally, effective January 1, 2022, the Company manages Corporate & Other, which includes income and expense that are not specifically attributable to an individual reportable segment along with any immaterial operating segment(s). Eliminations includes revenues from contracts with customers and the related costs that are reported in the Payments & Network segment as well as in the Retail or Hospitality segments, including merchant acquiring services that are monetized via payments. USE OF CERTAIN TERMS. As used in these materials: (i) the term "recurring revenue" includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue, interchange and network revenue, and certain professional services arrangements, as well as term-based software license arrangements that include customer termination rights. (ii) the term "annual recurring revenue" or "ARR" is recurring revenue, excluding software license sold as a subscription, for the last three months times four, plus the rolling four quarters for term-based software license arrangements that include customer termination rights. These presentation materials and the associated remarks made during this conference call are integrally related and are intended to be presented and understood together. NOTES TO INVESTORS


 
4 OVERVIEW Unprecedented external macro impacts • Inflation • Interest rates • War • Omicron variant Revenue up 21% Y/Y; Recurring revenue up 35% Y/Y Adjusted EBITDA growth of 5% Y/Y Continued success transforming NCR


 
5 BUSINESS UPDATE Board-led strategic review is ongoing Good momentum across strategic growth initiatives Retail - Strong growth in NCR Commerce software platform Hospitality - Momentum in platform sites continues Digital Banking – Continued positive momentum Payments - Gaining traction across Merchant acquiring and AllpointTM networks Self-Service Banking - Increased interest in ATMaaS


 
6 Adjusted EBITDA up 5% y/y Non-GAAP diluted EPS impacted by macro pressures Above expectations given seasonal factors Total Revenue/Recurring Adjusted EBITDA Non-GAAP Diluted EPS Free Cash Flow Revenue up 21% y/y; Recurring revenue up 35% y/y Q1 2022 FINANCIAL RESULTS Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $1,100 $2,200 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $180 $360 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0.00 $0.40 $0.80 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $75 $150 $ in millions, except for EPS $1,544 $258 $93 $2,034 $353 $0.51 $0.76 $100 $(10) $1,866 $271 $0.33 $874 $1,182 $1,179


 
7 Q1 2022E & Projected 2022 Impacts $ in millions Estimated Q1 2022 Impact Projected Full Year Impact Revenue EBITDA Revenue EBITDA COVID $60 $23 $50 $35 • December to March Omicron wave (Payments) • China lockdown & supply disruption War in Eastern Europe 30 7 100 15 • Eastern Europe direct revenue • Indirect supply disruptions Excess Inflation vs Realized Price — 38 — 75 • Components • Freight • Fuel Interest Rate & Other — 7 — 25 Total Gross Impact $90 $75 $150 $150 Mitigating Actions ~$50 $50-$100 Further cost productivity and pricing actions underway


 
8 Q1 20 Q1 21 Q1 22 90 100 110 120 $ in millions PAYMENTS & NETWORK Revenue(1) Adjusted EBITDA(1) Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $175 $350 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $65 $130 $22 Q1 20 Q1 21 Q1 22 400.0 500.0 600.0 Endpoints (in thousands) Transactions (in millions) ARR Up 29% y/y Up 6% y/y Q1 20 Q1 21 Q1 22 $800 $1,000 $1,200 $1,400 Up 13% y/y Key Metrics(2) $295 102 $105 $3 504 550 $1,054 $1,17096 99 $299 $98 532 $1,187 124 (1) Revenue and Adjusted EBITDA for the periods Q1 2021 and Q2 2021 include the addition of the pre-acquisition historical results of Cardtronics related to the Payments & Network segment. (2) Key Metrics for Q1 2020 through Q2 2021 include the addition of the pre-acquisition historical results of Cardtronics related to the Payments & Network segment. 550 $1,193 $267 $89 12% y/y 10% y/y


 
9 $ in millions DIGITAL BANKING Revenue Adjusted EBITDA Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $70 $140 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $30 $60$123 Q1 20 Q1 21 Q1 22 16.0 18.0 20.0 Active Users ARR Down 2% y/y Q1 20 Q1 21 Q1 22 $390 $420 $450 Up 2% y/y Key Metrics $133 $52$54 18.5M 18.0M $451 $465 $136 $56 18.1M $460 16.1M $402 Registered Users Q1 20 Q1 21 Q1 22 20.0 24.0 28.0 Flat y/y 25.3M 25.5M 25.3M 22.5M 4% y/y 11% y/y


 
10 Q1 20 Q1 21 Q1 22 65% 70% 75% $ in millions, except units and percentages SELF-SERVICE BANKING Revenue Adjusted EBITDA Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $400 $800 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $80 $160 $628 Q1 20 Q1 21 Q1 22 0.0 2,300.0 4,600.0 Software & Services Revenue Mix ATMaaS Units ARR Up 4 points y/y Up significantly and growing Q1 20 Q1 21 Q1 22 $1,200 $1,300 $1,400 Up 6% y/y Key Metrics $707 66% $148 $137 638 4,377 $1,307 $1,388 68% 66% $611 $112 4,438 $1,390 72% 209 $1,229 (18)% y/y (3)% y/y


 
11 $ in millions, except platform lanes RETAIL Revenue Adjusted EBITDA Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $325 $650 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $70 $140 SCO RevenuePlatform Lanes Q1 20 Q1 21 Q1 22 0 8,500 17,000 25,500 ARR Up 8% y/y Q1 20 Q1 21 Q1 22 $875 $1,000 $1,125 Q1 20 Q1 21 Q1 22 $0 $200 $400 Key Metrics Up 3% y/yUp 478% y/y $520 $608 $98 $119 4,618 26,670 $991 $1,038 $268 $225 $546 $67 $1,02116,973 $242 $172 3,059 $868 (32)% y/y 5% y/y


 
12 $ in millions, except site counts HOSPITALITY Revenue Adjusted EBITDA Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $125 $250 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 $0 $25 $50 Platform Sites ARR Q1 20 Q1 21 Q1 22 18,000 22,500 27,000 Up 37% y/y Up 14% y/y Q1 20 Q1 21 Q1 22 $400 $450 $500 Key Metrics $179 $231 $36 $39 19,043 24,490 $425 $479 $211 $41 $48626,171 $429 18,531 Payments Sites Q1 20 Q1 21 Q1 22 0 2,000 4,000 Up 215% y/y 1,128 2,957 3,552 38 14% y/y 18% y/y


 
13 Free Cash Flow Q1 2022 Q1 2021 Cash provided by operating activities $38 $155 Less: Total capital expenditures ($80) ($61) Plus: Restricted Cash Settlement Activity $28 ($5) Plus: Pension contributions $4 $4 Free Cash Flow ($10) $93 $ in millions FREE CASH FLOW, NET DEBT & EBITDA Net Debt & EBITDA Q1 2022 Q4 2021 Debt $5,599 $5,562 Cash ($412) ($447) Net Debt $5,187 $5,115 Adjusted EBITDA LTM $1,257 $1,244 Net Debt / Adjusted EBITDA 4.1x 4.1x Net Debt/ Adjusted EBITDA with CATM(1) 3.9x 3.7x (1) Net Debt/ Adjusted EBTIDA with Cardtronics ("CATM") calculation includes the addition of the pre-acquisition historical EBITDA of CATM for the twelve month period ending Q1 22 and Q4 21, respectively.


 
14 OUTLOOK Revenue of approximately $8 billion – Higher growth in second half of year on higher transaction volumes and hardware parts availability Adjusted EBITDA of $1.4 - $1.5 billion – $50 - $75 million of improvement across each of the remaining three quarters Free Cash Flow of $400 - $500 million – Adjusted for profit change Non-GAAP Diluted EPS of $2.70 - $3.20 – Adjusted for EBITDA change and tax rate impact


 
15 LOOKING FORWARD Continued transformation to a software-led as-a-service company Continue board-led strategic review process to unlock shareholder value Address external macro headwinds


 
16 SUPPLEMENTARY MATERIALS


 
17 Q1 2022 Q1 2021 % Change Revenue $1,866 $1,544 21% Gross Margin 411 414 (1)% Gross Margin Rate 22.0% 26.8% Operating Expenses 378 304 24% % of Revenue 20.3% 19.7% Operating Income 33 110 (70)% % of Revenue 1.8% 7.1% Interest and other expense, net (54) (62) (13)% Income Tax Expense (Benefit) 13 17 Effective Income Tax Rate (61.9)% 35.4% Net Income (Loss) from Continuing Operations (attributable to NCR) $(33) $30 (210)% Diluted EPS from Continuing Operations $(0.27) $0.19 (242)% $ in millions, except per share amounts Q1 2022 GAAP RESULTS


 
18 Q1 2022 Q1 2021 % Change Revenue (non-GAAP) $1,863 $1,544 21% Gross Margin (non-GAAP) 449 425 6% Gross Margin Rate (non-GAAP) 24.1% 27.5% Operating Expenses (non-GAAP) 325 277 17% % of Revenue 17.4% 17.9% Operating Income (non-GAAP) 124 148 (16)% % of Revenue 6.7% 9.6% Interest and other expense (non-GAAP) (53) (45) 18% Income Tax Expense (non-GAAP) 23 29 (21)% Effective Income Tax Rate (non-GAAP) 32.4% 28.2% Net Income (Loss) From Continuing Operations (attributable to NCR) (non-GAAP) $49 $73 (33)% Diluted EPS (non-GAAP) $0.33 $0.51 (35)% $ in millions, except per share amounts Q1 2022 OPERATIONAL RESULTS


 
19 While NCR reports its results in accordance with generally accepted accounting principles (GAAP) in the United States, comments made during this conference call and in these materials will include non-GAAP measures. These measures are included to provide additional useful information regarding NCR's financial results, and are not a substitute for their comparable GAAP measures. Non-GAAP Diluted Earnings Per Share (EPS), Gross Margin (non-GAAP), Gross Margin Rate (non-GAAP), Operating Expenses (non-GAAP), Operating Income (non-GAAP), Operating Margin Rate (non-GAAP), Other (Expense) (non-GAAP), Income Tax Expense (non-GAAP), Effective Income Tax Rate (non-GAAP), and Net Income from Continuing Operations Attributable to NCR (non-GAAP). NCR’s non-GAAP diluted EPS, gross margin (non-GAAP), gross margin rate (non-GAAP), operating expenses (non-GAAP), operating income (non-GAAP), operating margin rate (non-GAAP), other (expense) (non-GAAP), income tax expense (non-GAAP), effective income tax rate (non-GAAP), and net income from continuing operations attributable to NCR (non-GAAP) are determined by excluding, as applicable, pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits, as well as other special items, including amortization of acquisition related intangibles and transformation and restructuring activities, from NCR’s GAAP earnings per share, gross margin, gross margin rate, expenses, income from operations, operating margin rate, other (expense), income tax expense, effective income tax rate and net income from continuing operations attributable to NCR, respectively. Due to the non-operational nature of these pension and other special items, NCR's management uses these non-GAAP measures to evaluate year-over-year operating performance. NCR believes these measures are useful for investors because they provide a more complete understanding of NCR's underlying operational performance, as well as consistency and comparability with NCR's past reports of financial results. Free Cash Flow. NCR defines free cash flow as net cash provided by (used in) operating activities less capital expenditures for property, plant and equipment, less additions to capitalized software, plus/minus restricted cash settlement activity, plus acquisition related items, less the impact from the initial sale of Trade accounts receivables under the agreement entered into during the 3rd quarter of 2021, and plus pension contributions and pension settlements. NCR's management uses free cash flow to assess the financial performance of the Company and believes it is useful for investors because it relates the operating cash flow of the Company to the capital that is spent to continue and improve business operations. In particular, free cash flow indicates the amount of cash generated after capital expenditures, which can be used for, among other things, investment in the Company's existing businesses, strategic acquisitions, strengthening the Company's balance sheet, repurchase of Company stock and repayment of the Company's debt obligations. Free cash flow does not represent the residual cash flow available for discretionary expenditures since there may be other nondiscretionary expenditures that are not deducted from the measure. Free cash flow does not have uniform definitions under GAAP and, therefore, NCR's definitions may differ from other companies' definitions of these measures. NON-GAAP MEASURES


 
20 Net Debt and Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization (Adjusted EBITDA). NCR determines Net Debt based on its total debt less cash and cash equivalents, with total debt being defined as total short-term borrowings plus total long-term debt. NCR believes that Net Debt provides useful information to investors because NCR’s management reviews Net Debt as part of its management of overall liquidity, financial flexibility, capital structure and leverage. In addition, certain debt rating agencies, creditors and credit analysts monitor NCR’s Net Debt as part of their assessments of NCR’s business. NCR determines Adjusted EBITDA for a given period based on its GAAP net income from continuing operations attributable to NCR plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization; plus stock-based compensation expense; plus other income (expense); plus pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition related intangibles and restructuring charges, among others. NCR uses Adjusted EBITDA to manage and measure the performance of its business segments. NCR also uses Adjusted EBITDA to manage and determine the effectiveness of its business managers and as a basis for incentive compensation. NCR believes that Adjusted EBITDA provides useful information to investors because it is an indicator of the strength and performance of the Company's ongoing business operations, including its ability to fund discretionary spending such as capital expenditures, strategic acquisitions and other investments. NCR believes that its ratio of Net Debt to Adjusted EBITDA provides useful information to investors because it is an indicator of the company's ability to meet its future financial obligations. In addition, the Net Debt to Adjusted EBITDA ratio is measures frequently used by investors and credit rating agencies. The Net Debt to Adjusted EBITDA ratio is calculated by dividing Net Debt by trailing twelve-month Adjusted EBITDA. Special Item Related to Russia The war in Eastern Europe and related sanctions imposed on Russia and related actors by the United States and other jurisdictions required us to orderly wind down our operations in Russia beginning in the first quarter of 2022. As a result, for the three months ending March 31, 2022, our non-GAAP presentation of the measures described above exclude the impact of our operating results in Russia, as well as the impact of impairments taken to write down the carrying value of assets and liabilities, severance charges, and the assessment of collectability on revenue recognition. We consider this to be a special item and management has reviewed the results of its business segments excluding these impacts. We have not adjusted the presentation of the prior year period due to the immaterial impact of Russia to income from continuing operations for the three months ended March 31, 2021. NCR management's definitions and calculations of these non-GAAP measures may differ from similarly-titled measures reported by other companies and cannot, therefore, be compared with similarly-titled measures of other companies. These non-GAAP measures should not be considered as substitutes for, or superior to, results determined in accordance with GAAP. These non-GAAP measures are reconciled to their corresponding GAAP measures in the following slides and elsewhere in these materials. These reconciliations and other information regarding these non-GAAP measures are also available on the Investor Relations page of NCR's website at www.ncr.com. NON-GAAP MEASURES


 
21 Q1 2022 Q4 2021 Q1 2021 Net (Loss) Income from Continuing Operations Attributable to NCR (GAAP) $ (33) $ 64 $ 30 Pension Mark-to-Market Adjustments — (118) — Transformation & Restructuring Costs 27 46 8 Acquisition-Related Amortization of Intangibles 41 44 20 Acquisition-Related Costs 5 6 27 Interest Expense 63 64 45 Interest Income (1) (4) (3) Depreciation and Amortization 103 107 70 Income Taxes 13 109 17 Stock Compensation Expense 34 35 44 Russia 19 — — Adjusted EBITDA (non-GAAP) $ 271 $ 353 $ 258 GAAP TO NON-GAAP RECONCILIATION $ in millions


 
22 Q1 2022 LTM Q4 2021 LTM Q1 2021 LTM Net (Loss) Income from Continuing Operations Attributable to NCR (GAAP) $ 34 $ 97 $ — Pension Mark-to-Market Adjustments (118) (118) 34 Transformation & Restructuring Costs 85 66 237 Acquisition-Related Amortization of Intangibles 153 132 79 Acquisition-Related Costs 76 98 21 Loss on Debt Extinguishment 42 42 20 Interest Expense 256 238 213 Interest Income (6) (8) (10) Depreciation and Amortization 390 357 282 Income Taxes 182 186 (37) Stock Compensation Expense 144 154 127 Russia 19 — — Adjusted EBITDA (non-GAAP) $ 1,257 $ 1,244 $ 966 GAAP TO NON-GAAP RECONCILIATION $ in millions


 
23 Q1 2022 Q4 2021 Q1 2021 Payments & Network $ 98 $ 105 $ 3 Digital Banking 56 52 54 Self-Service Banking 112 148 137 Retail 67 119 98 Hospitality 41 39 36 Corporate and Other (97) (104) (67) Eliminations (6) (6) (3) Adjusted EBITDA $ 271 $ 353 $ 258 ADJUSTED EBITDA BY SEGMENT $ in millions


 
24 Q1 QTD 2022 GAAP Transform ation Costs Acquisition- related amortization of intangibles Acquisition- related costs Russia Q1 QTD 2022 non-GAAP Product revenue $516 $— $— $— $— $516 Service revenue 1,350 — — — (3) 1,347 Total revenue 1,866 — — — (3) 1,863 Cost of products 492 (1) (2) — (7) 482 Cost of services 963 (4) (17) — (10) 932 Gross margin 411 5 19 — 14 449 Gross margin rate 22.0% 0.3% 1.0% —% 0.8% 24.1% Selling, general and administrative expenses 313 (21) (22) (5) (4) 261 Research and development expenses 65 (1) — — — 64 Total operating expenses 378 (22) (22) (5) (4) 325 Total operating expense as a % of revenue 20.3% (1.2)% (1.2)% (0.3)% (0.2)% 17.4% Income from operations 33 27 41 5 18 124 Income from operations as a % of revenue 1.8% 1.4% 2.2% 0.3% 1.0% 6.7% Interest and Other (expense) income, net (54) — — — 1 (53) Income from continuing operations before income taxes (21) 27 41 5 19 71 Income tax (benefit) expense 13 4 6 — — 23 Effective income tax rate (61.9)% 32.4% Income from continuing operations (34) 23 35 5 19 48 Net income (loss) attributable to noncontrolling interests (1) — — — — (1) Income from continuing operations (attributable to NCR) ($33) $23 $35 $5 $19 $49 Diluted earnings per share ($0.27) $0.15 $0.23 $0.03 $0.13 $0.33 Diluted shares outstanding 135.7 150.7 GAAP TO NON-GAAP RECONCILIATION Q1 2022 $ in millions, except per share amounts


 
25 Q1 QTD 2022 GAAP Q1 QTD 2022 non-GAAP Income from continuing operations attributable to NCR common stockholders: Income from continuing operations (attributable to NCR) ($33) $49 Dividends on convertible preferred shares ($4) $— Income from continuing operations attributable to NCR common stockholders ($37) $49 Weighted average outstanding shares: Weighted average diluted shares outstanding 135.7 141.5 Weighted as-if converted preferred shares — 9.2 Total shares used in diluted earnings per share 135.7 150.7 Diluted earnings per share from continuing operations (1) ($0.27) $0.33 (1) GAAP EPS is determined using the most dilutive measure, either including the impact of the dividends or deemed dividends on NCR's Series A Convertible Preferred Shares in the calculation of net income or loss available to common stockholders or including the impact of the conversion of such preferred stock into common stock in the calculation of the weighted average diluted shares outstanding. Non-GAAP EPS is always determined using the as-if converted preferred shares and shares that would be issued for stock compensation awards. Therefore, GAAP diluted EPS and non-GAAP diluted EPS may be calculated using different methods, and may not mathematically reconcile. GAAP TO NON-GAAP RECONCILIATION Q1 2022 $ in millions, except per share amounts


 
26 Q1 QTD 2021 GAAP Transformation Costs Acquisition- related amortization of intangibles Acquisition- related costs Q1 QTD 2021 non- GAAP Product revenue $482 $— $— $— $482 Service revenue 1,062 — — — 1,062 Total revenue 1,544 — — — 1,544 Cost of products 408 — (3) — 405 Cost of services 722 (4) (4) — 714 Gross margin 414 4 7 — 425 Gross margin rate 26.8% 0.3% 0.4% —% 27.5% Selling, general and administrative expenses 238 (2) (13) (10) 213 Research and development expenses 66 (2) — — 64 Total expenses 304 (4) (13) (10) 277 Total expense as a % of revenue 19.7% (0.3)% (0.9)% (0.6)% 17.9% Income from operations 110 8 20 10 148 Income from operations as a % of revenue 7.1% 0.5% 1.4% 0.6% 9.6% Interest and Other (expense) income, net (62) — — 17 (45) Income from continuing operations before income taxes 48 8 20 27 103 Income tax expense 17 2 4 6 29 Effective income tax rate 35.4% 28.2% Income from continuing operations 31 6 16 21 74 Net income attributable to noncontrolling interests 1 — — — 1 Income from continuing operations (attributable to NCR) $30 $6 $16 $21 $73 0 Diluted (loss) earnings per share $0.19 $0.04 $0.11 $0.15 $0.51 Diluted shares outstanding 134.7 143.9 GAAP TO NON-GAAP RECONCILIATION Q1 2021 $ in millions, except per share amounts


 
27 Q1 QTD 2021 GAAP Q1 QTD 2021 non-GAAP Income from continuing operations attributable to NCR common stockholders: Income from continuing operations (attributable to NCR) $30 $73 Dividends on convertible preferred shares ($4) $— Income from continuing operations attributable to NCR common stockholders $26 $73 Weighted average outstanding shares: Weighted average diluted shares outstanding 134.7 134.7 Weighted as-if converted preferred shares — 9.2 Total shares used in diluted earnings per share 134.7 143.9 Diluted earnings per share from continuing operations (1) $0.19 $0.51 (1) GAAP EPS is determined using the most dilutive measure, either including the impact of the dividends or deemed dividends on NCR's Series A Convertible Preferred Shares in the calculation of net income or loss available to common stockholders or including the impact of the conversion of such preferred stock into common stock in the calculation of the weighted average diluted shares outstanding. Non-GAAP EPS is always determined using the as-if converted preferred shares and shares that would be issued for stock compensation awards. Therefore, GAAP diluted EPS and non-GAAP diluted EPS may be calculated using different methods, and may not mathematically reconcile. GAAP TO NON-GAAP RECONCILIATION Q1 2021 $ in millions, except per share amounts


 
28 Q1 2022 Q4 2021 Q1 2021 Cash provided by operating activities $38 $270 $155 Less: Total capital expenditures ($80) ($106) ($61) Less: Sale of Accounts Receivables $— ($26) $— Plus: Pension contributions $4 $4 $4 Plus: Restricted Cash Settlement Activity $28 ($42) ($5) Free Cash Flow ($10) $100 $93 $ in millions GAAP TO NON-GAAP RECONCILIATION


 
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