This new software, called NCR APTRA Consumer Passport, can be integrated with any financial institution’s online banking site and gives consumers the ability to deposit checks remotely, a service previously offered only to businesses.
While accessing an online banking account, consumers can conveniently deposit checks by using a TWAIN-based flatbed scanner. TWAIN is an industry standard interface that allows devices such as scanners to communicate with software applications, and is found in common home scanners and multifunction scanning devices. NCR APTRA Consumer Passport is well suited to consumers who rarely have occasion to deposit checks – such as a child’s birthday check or a rebate check – or may not have convenient access to their financial institution.
Once the front and back of the endorsed check is scanned, the image and related data can then be sent electronically through online banking to the financial institution for validation, processing and clearing. For select clients, this remote deposit service could allow for same-day crediting to their accounts, quicker access to deposited funds and detailed deposit reports for improved record keeping.
For financial institutions, the new software directly addresses risk
monitoring guidance for remote deposit, as outlined by the
“We live in a world in which consumers are using more self-service
technologies than ever before, and they are also demanding a wider range
of self-service options,” said
As the latest addition to the NCR
APTRA Passport family, this new software leverages NCR’s proven
check imaging technology - the NCR APTRA Commercial Passport solution
deployed throughout
“Technology is playing an ever-increasing role in helping North American financial institutions transform their business and enhance the customer experience. Beyond improving customer experience and adding a new channel for broadening its customer base, NCR APTRA Consumer Passport gives financial institutions one more way to streamline processes and reduce cost, which is especially critical in today’s challenging economy,” said Bailey.
Expanding the remote check deposit service to consumers enables financial institutions to further automate and streamline operations, reduce labor and transportation costs, and save time by eliminating the need to physically move these paper-based items through the clearing system. Geographical boundaries are no longer a potential barrier to growing a financial institution’s market; with NCR APTRA Consumer Passport, financial institutions can effectively offer branch and ATM services to remote customers, enhancing customer service and increasing deposit activity at minimal cost.
The NCR APTRA Consumer Passport solution is not only a cost-effective way for financial institutions to manage the check deposit process, but it can help them bring more value to the client relationship and drive up loyalty and revenue.
NCR also offers financial institutions online and mobile banking solutions through NCR APTRA™ Mobile Banking and Mobile Business Banking. These industry-leading solutions allow financial institutions to give customers choice in when and where they connect, interact and transact with their bank in a cost-effective and rapid implementation process.
Through NCR’s online hosting services, financial institutions can receive superior security and unparalleled application availability. NCR provides hosting services to more than 500 clients worldwide, representing more than 20 million end users and several billion dollars in transactions each month.
About
NCR is a trademark of
Source:
NCR Corporation
Jeff Dudash, 919-900-7435
jeff.dudash@ncr.com